COVID-19 Information

For government-funded services providing quality, approved health information and advice about COVID-19 (coronavirus), health and healthcare, please visit or direct your patients and the general community to the following sites:

Australian Government
NSW Government
Australian Government
Healthcare interpreting Services
National Translating and Interpreting Service

National Coronavirus Helpline

For information on the coronavirus disease (COVID-19), call the Australian Government's National Coronavirus Helpline on 
1800 020 080.

Coronavirus Australia App for up-to-date official information and advice from the Australian Government – Department of Health

The Australian government has launched the Coronavirus Australia App. as well as a new messaging service on WhatsApp. to keep the community updated about coronavirus.
The Coronavirus Australia App. contains the following:

  • Symptom checker
  • Advice
  • Register isolation
  • News & media
  • Current status
  • Resources
  • Contacts

This is available from:

Download on the Apple App Store

App Store Screenshot

App Store Screenshot

Download on Google Play

Google Play Screenshot

Google Play Screenshot

Coronavirus Australia WhatsApp for up-to-date official updates via a messaging service

The WhatsApp. messaging service acts like a messenger bot and provides people with updates by request when they type in a number or emoji

ddfdfWhatsApp Screenshot
WhatsApp Screenshot

General Coronavirus (COVID-19) information (4 minute read)
  • Symptom checker and when to call an ambulance (Dial 000)
  • Frequently asked Questions (FAQs)
  • National Coronavirus Helpline
  • Find a Health Service
  • Information for GPs from RACGP

Coronavirus (COVID-19) in pictures and audio & downloadable information useful for consumers and community

For up-to-date information from the NSW Government – NSW Health


For up-to-date information from the Australian Government – Department of Health
  • What you need to know about the coronavirus
  • Symptoms
  • How it spreads
  • Who is most at risk
  • How to protect yourself and others
  • How to seek medical attention
  • GP Respiratory Clinics
  • Testing and After testing
  • Treatment, resources, support

For Healthcare interpreting services (HCIS) within NSW
  • 24/7 Interpreter Services for all NSW Health users
  • Access to professional interpreting services onsite and by telephone in over 120 languages, including Auslan.
  • Locate your Local Health District HCIS contact details and coverage on this page


For National Translating and Interpreting Service (TIS) from the Australian Government and Department of Home Affairs
  • Coronavirus and National translating and interpreting services for 50 high-demand languages 24/7
  • Available free of charge to Non-English Speakers
  • Translating and interpreting services available to registered to users across Australia
  • TIS national multilingual coronavirus resources
  • Providing information to patients with limited or no English language skills
What is health literacy?

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About the Health Literacy Hub

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