One place for health literacy
The Statewide Health Literacy Hub (The Hub) is a NSW Health initiative, hosted by Western Sydney Local Health District in partnership with the University of Sydney, and funded through the Elevating the Human Experience program.
The Hub works with leaders to embed health literacy into policies and systems, and with staff to build practical skills for clear communication. This strengthens confidence and trust, and improves outcomes for both staff and patients.
Digital health literacy in practice: Putting patients first in digital care
Date: Tuesday 14 July 2026
Time: 12:00pm to 1:00pm AEST
Location: The Hub Community
Format: Presentations, lived experience and Q&A
Seminar speakers
Dr Corey Adams – Clinical Researcher - Australian Institute of Health Innovation (AIHI), Macquarie University
Darren Daff – Nursing Director, Partnerships and Design, South Australia Virtual Care Service
Derek Louey-Gung - Consumer Representative, eHealth NSW and Western Sydney Local Health District.
We are excited to share our first full year as a statewide initiative and the progress made together to improve clear, safe, and equitable communication across NSW Health.
Hear from leading experts, innovators and consumers with lived experience, shaping health literacy practice.
Focusing on showcasing evidence that has been translated into real world initiatives to highlight the impact of health literacy.
Every time we communicate in healthcare, we have an opportunity to make a difference for patients, consumers, families and carers.
Build your capability with foundational training designed for all health staff.
Stay tuned for further foundational modules as we co-design with health staff.
Find evidence-based tools, checklists, and guides designed to make health information more inclusive and easier to understand. These resources support staff across all roles to create communication that meets the needs of diverse communities. By using them, you can improve safety and build trust.
Join a Shared Knowledge Network (SKN) to connect with peers, researchers and consumers who are co-creating health literacy solutions. Coming soon in 2026.
Follow us on LinkedIn to stay up to date with our events and campaigns like I Am Visible, sharing stories and insights that make healthcare more accessible for all.
The Hub Bytes delivers concise, easy-to-digest summaries of recent research, reports and essential health information related to health literacy - perfect for people on the go.
Our vision
An equitable healthcare system where every individual can easily access, understand, and use healthcare services to make informed decisions, leading to improved outcomes and community well-being.
Our mission
We lead Health Literacy through innovative partnerships with health systems to build an equitable environment that prioritises human-centred, evidence-based practices. Together, we empower individuals and communities across New South Wales.