Research Study 

Understanding and co-designing sustainable Health Literacy Ambassador Programs - Stage 1

The Statewide Health Literacy Hub is conducting a research study to explore and co-design sustainable Health Literacy Ambassador programs across NSW Health.

As part of the Hub’s commitment to advancing health literacy, this study aims to understand the experiences, challenges, and best practices of health literacy ambassadors, champions, and coordinators across the health system.  Insights from this research will inform future models to strengthen health literacy efforts across NSW.

Study Stages

This study will be conducted over two stages:
Stage 1
To understand the current models of Health Literacy Ambassador programs in use across NSW, perspectives of their effectiveness, impact and sustainability.

Stage 2 
To co-design and recommend a statewide Health Literacy Ambassador Program model and implementation plan

What is involved?

1. Completing an online survey, estimated to take 20-30 minutes.

2. The option to also participate in a semi-structured interview.

Complete the survey now
Who are we looking for?

In the first stage of this study, we are seeking participants who are currently in Health Literacy ambassador, champion, or coordinator roles, or who have responsibility for Health Literacy Ambassador programs in health services within NSW.


We encourage you to share this study with your networks or any NSW Health staff who may be interested in participating.

For More Information

For further details, please contact:

Ms Nicole Halim – Senior Research Officer
research.health-literacy-hub@sydney.edu.au

Send Nicole an email (opens up an email)

A/Prof Heather Shepherd – Principal Research Fellow
heather.shepherd@sydney.edu.au

Send Heather an email (opens up an email)

Sydney Health Literacy Lab, School of Public Health, The University of Sydney
📞 T: 02 8627 0828

This study has been approved by the Human Research Ethics Committee of the University of Sydney [ethics reference no.  2024/HE001395].